Find documents have dissapeared after signing out of iCloud
07/01/17 Filed in: iCloud
I signed out of one iCloud account on my computer and signed in to another one and now all my documents are gone. Please help.
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It sounds like she had been saving documents that were saved to your iCloud account since she was signed in as you on her computer. The confusing thing is that part of iCloud’s function is to backup or store documents and folders in the cloud. Just like Dropbox. However,if a person signs out of one iCloud account, the documents are no longer accessible from that computer. The fix is to log in to the old iCloud account from the web and acquire the documents.
The first thing I would suggest doing is to have her log into your iCloud account at www.icloud.com. She’ll want to use your iCloud username/email address and password.
After selecting iCloud drive find the folder that contains the documents. I would check the Desktop or Documents folder.
Next, after finding the folders or documents you’d like to pull down to the local computer, select the document or folder and hit the download button at the top.
The confusing thing is that part of iCloud’s function is to backup or store documents and folders in the cloud. Just like Dropbox. However,if a person signs out of one iCloud account, the documents are no longer accessible from that computer. The fix is to log in to the old iCloud account from the web and acquire the documents.
___________
It sounds like she had been saving documents that were saved to your iCloud account since she was signed in as you on her computer. The confusing thing is that part of iCloud’s function is to backup or store documents and folders in the cloud. Just like Dropbox. However,if a person signs out of one iCloud account, the documents are no longer accessible from that computer. The fix is to log in to the old iCloud account from the web and acquire the documents.
The first thing I would suggest doing is to have her log into your iCloud account at www.icloud.com. She’ll want to use your iCloud username/email address and password.
After selecting iCloud drive find the folder that contains the documents. I would check the Desktop or Documents folder.
Next, after finding the folders or documents you’d like to pull down to the local computer, select the document or folder and hit the download button at the top.
The confusing thing is that part of iCloud’s function is to backup or store documents and folders in the cloud. Just like Dropbox. However,if a person signs out of one iCloud account, the documents are no longer accessible from that computer. The fix is to log in to the old iCloud account from the web and acquire the documents.
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