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Where to get an extra external drive

Scotty
I am getting the same "error while printing" message I showed you on your last visit. I deleted it from Mac HD but Epson download failed several times/ What can I do?

Scotty
I have spoken to epson and they tell me that the reason i cannot download the driver is that I am not the system administrator. I then went to
apple.com and to reset the administrator's password I need a disk, which I do not have as, I bought the computer used. Any suggestions?

Scotty
I have been able to download  the printer utility..but when I try to print the "print" icon is not lit up and I cannot print.
Any ideas?
_________

Hi,

I would suggest going to your print settings inside system preferences then holding control + click down to bring up a menu that allows you to choose to reset the print system.  It looks a little different in Tiger 10.4 which is what you are on but should still be there.  Select to reset the print system then reinstall the print drivers again.  I don't know why the printer keeps losing it's connection.  It's most likely something very simple that we're missing.  Often times, especially in the older operating system, if a printer had a hick up of some sort for instance:  a paper jam, low ink, or even if the printer simply ran out of paper, the printer would then tell the computer "hey, I'm offline until someone comes to help me".  The printer would then show an exclamation point on the left hand side of the listing when you went to print something and therefore the printer would not print.  If the printer failed to respond then there would be a red dot next to the printer icon in the print utility.  If the dot is green then the printer should be working normally.  I would be interested in finding out what the printer is reporting within the print window.

(screenshot taken in 10.6.1 Snow Leopard)

 



You may not really have to reset the print system. You could also select the printer in the left hand column and hit the "minus" button on the bottom left hand area then re-add the printer once again by clicking the "plus" button on the bottom left hand area of that window.


This would be a great item for us to look at on my Sunday night town hall sessions.  

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