Does a new router change my mobileme setup?
01/09/10 Filed in: MobileMe
Hi Scotty,
I am having major issues with my email. I have called Apple and cannot get help. I have called Windstream and am sick and tired of speaking with the stupid people in India! Can you help me?
I send an email out and I get a message back in a day to four days. I receive messages but have people call me telling me their email to me bounced. I have checked my preferences but am not sure what I need to look for. It looks like alltel could be the issue, just not sure. I am willing to send you a check for your time if you think you can help me.
___________
There are several possibilities to what is going on here. First and foremost, I can’t stand Windstream!!! I would highly suggest you begin to migrate off of their email service and onto gmail or mobileme. I know you already use your mobileme account so there may be another problem.
1. It could be that windstream does not agree with the outgoing mail server(s) you have set up for certain email accounts. Certain ISP’s are famous for blocking outgoing mail from servers other than their own. At least email that travels over port 25. They are less likely to block email traveling over other ports such as 465 or 587. We may try moving the port number of your email.
2. Be sure that the email address in your address book under your personal card is exactly right. The alltel.net address should not be in play here.
Not sure what the relationship with alltel vs. windstream is but we may be able to get it worked out but I’d most likely need to be there in person to solve it.
I am having major issues with my email. I have called Apple and cannot get help. I have called Windstream and am sick and tired of speaking with the stupid people in India! Can you help me?
I send an email out and I get a message back in a day to four days. I receive messages but have people call me telling me their email to me bounced. I have checked my preferences but am not sure what I need to look for. It looks like alltel could be the issue, just not sure. I am willing to send you a check for your time if you think you can help me.
___________
There are several possibilities to what is going on here. First and foremost, I can’t stand Windstream!!! I would highly suggest you begin to migrate off of their email service and onto gmail or mobileme. I know you already use your mobileme account so there may be another problem.
1. It could be that windstream does not agree with the outgoing mail server(s) you have set up for certain email accounts. Certain ISP’s are famous for blocking outgoing mail from servers other than their own. At least email that travels over port 25. They are less likely to block email traveling over other ports such as 465 or 587. We may try moving the port number of your email.
2. Be sure that the email address in your address book under your personal card is exactly right. The alltel.net address should not be in play here.
Not sure what the relationship with alltel vs. windstream is but we may be able to get it worked out but I’d most likely need to be there in person to solve it.
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