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Scotty

You’ve helped me once or twice.

Using my Mac G5, final version of Tiger, Quicken 2007 which is the final Mac version far as I know:

I can’t download from Scottrade without an error message about file types. I;ve tried various things.

I can’t download from Morgan Stanley to back before November 2007, which means I can never have a truly up to date file, nor an accurate one, though maybe I can download into my existing Morgan Stanley file.

I can’t log in to Investors Business Daily using VPC, though I can access the site. My goal is to use their Active-X charts and in the past I could sign in and use their charts, but now I cannot do either and I’ve tried a lot. Always an error message and the sign-in process alone, leading up to the failure, takes close to 10 minutes. (On Mac Safari it all works perfectly except that it won’t access the Active-X charts.)

I’m not much of an investor at all but if I were I’d want these things to work right.

Is this something you could help me with? To me they’re all related problems. Thanks.


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First, I’d like to apologize for the delay in responding to your email. I’ve been overwhelmed as of late. Considering the fact that your charts are active x, you may need to strongly consider using a virtualization software like VMware fusion or Parallels. This gives your mac the ability to use Windows XP, Vista or the new Windows 7 (available as a free trial download until next March) along with Internet Explorer for better or worse. This avoids the problem you’re having. The main problem here is that the web developers are not adhering to web standards. They are writing how they know and not what has been decided upon as the standard way to do things on the web. It really hurts us as consumers more when web developers are too lazy to write code. But here’s the unfortunate part. That G5 is incapable of running Windows via virtualization. You must have an intel based Mac to do this.

It’s no secret that Quicken for the Mac is not the best. It doesn’t have all the same features that its windows version has. There’s good news on the horizon. The 2009 version “financial life” should be released soon and promises to be a completely new approach to managing your financial data. We’ll see.

In the meantime, try using Firefox instead of Safari. They may be able to handle some of the chart rendering better.
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