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Do u know any tricks if the mouse is frozen on a Mac laptop? Turned it on & off a bunch?
Thxthx

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Well there are many reasons as to what’s going on. First you need to figure out if the mouse or the computer. Try another mouse to see if the issue is still there. If so, it’s the USB port. Try another USB port. If it’s still there, it may be the mouse. Try the mouse on a different computer. etc... It’s probably a very simple reason but knowing the answers to the previous troubleshooting steps will help us to move forward with diagnosing the actual problem.

The browser is "frozen" on home page. Won't move. Have cut off the computer and powered on, but still the 'arrow'/browser won't move.

We still need to know if the computer will respond via keyboard commands like command Q for quitting the application or command W for closing the window.  Not being in front of the computer, I can't determine if it's just a mouse problem or the entire computer is freezing up.  I would be very good to know the answers to the previous questions in the post concerning the mouse on another computer, other USB port etc...

Mouse and trackpad not working or by mouse, do you mean trackpad?
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