Answers...

to commonly asked questions.

Why did Catalina kill my Office?

Scotty,

I recently updated my Mac software to Catalina. It gave me a message indicating that I would need to update my Microsoft Word and Excel for them to work. What it didn’t tell me was that I’d need to update to Microsoft 365 at a subscription of $99/year. Therefore, I have a couple of questions for you as follows:

1) Should I try to “undo” my update to Catalina? I suppose I know the answer and that this is all part of the planned obsolescence and if I don’t things will stop working properly.

2) If your answer to #1 is “yes”, how long of an appointment will this require? I need to schedule an appointment with you in January to try and upgrade my wife’s Mac as well.
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1. Apple has been moving to a full 4 bit operating system for several years now and Catalina 10.15 kills all old 32 bit software. The biggest victim here is Microsoft Office versions prior to 2011. Office 2014 and forward are 64 bit programs so they are fine. You are not required to subscribe to Office if you don't want to although Microsoft would love for you to since they make more money off of you in the long run. There are 3 plans. $99 subscription a year for 5 computers and iOS apps including One drive and Outlook (neither of which any of us really ever use.). $69 per year for one computer including all the aforementioned perks. OR $149 one time fee to buy it out right not including iOS, One Drive, or Outlook. They are pushing heavily for people to subscribe you you do have the option to purchase it.
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2. I strongly suggest we not go backward from Catalina as painful as purchasing Office would be once again. You would end up paying me for the effort to downgrade the operating system. There is no simple way to go back. Yes, it's possible but time consuming. Happy to do it but you're better off moving forward.

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