Hi Scotty,

Thanks so much for your help on Saturday.  I have not had the issue of my connection dropping off since you changed things.  However, all of us are running very slow now.  Could this have something to do with changing the channel?  I think you changed the channel from 1 to ???  was it 6?  Anyway, I thought I wrote it down but didn't.  Is there a way that I can figure that out?  If I change back to 1 is it likely that my problems will start over?

Please advise.

Thanks,
__________

Hi,

The channel shouldn't really have any bearing on the speed.  Not anything noticable anyway.  But if you'd like to change it, you can do so by going to the airport utility, double clicking on the airport icon until you get the manual setup box as below.  Next, choose wireless, select the desired channel and hit apply.  Not much to it really.  The change we made should not affect your speed.  There is most likely something else at play.  I would also suggest testing your connection from a hard wired computer to the router, or even directly at the modem (although the modem would need to be restarted in order for it to distribute a new IP address to a single computer, then restarted again when next reconnected to the router).  You can check the cable modem's speed with Time Warner's own speed test which can be found here:

Time Warner Bandwidth Speed Test
results should be in the area of 10 megs down, 250 kbps up.