How to check if contacts are syning
We're using a secondary iCloud account for contact syncing with our business but not sure if it's working. How can we check?
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That should absolutely be the case. How to troubleshoot:
Create or edit a contact. I like to create unique contacts like “Santa Claus” or “Easter Bunny”.
Next, go to iCloud.com and log into that same account and see if the contact made it up to the cloud.
Next, go to her phone and search for the new contact. It should show up.
If it does not then the first thing to check is to see if you can find it manually within the correct list. Keep in mind, if she’s clicked on her personal contact list, it won’t be there but absolutely be there in All Contacts at the top as long as she has the secondary iCloud account added on her phone. I can’t recall whether we added that account to her phone or not. But easy to check. On her phones go to settings: Contacts: Accounts. There will be several accounts there and should include both her primary iCloud account and her business (secondary) account.
___________
That should absolutely be the case. How to troubleshoot:
Create or edit a contact. I like to create unique contacts like “Santa Claus” or “Easter Bunny”.
Next, go to iCloud.com and log into that same account and see if the contact made it up to the cloud.
Next, go to her phone and search for the new contact. It should show up.
If it does not then the first thing to check is to see if you can find it manually within the correct list. Keep in mind, if she’s clicked on her personal contact list, it won’t be there but absolutely be there in All Contacts at the top as long as she has the secondary iCloud account added on her phone. I can’t recall whether we added that account to her phone or not. But easy to check. On her phones go to settings: Contacts: Accounts. There will be several accounts there and should include both her primary iCloud account and her business (secondary) account.
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