to commonly asked questions.

Why is my mail not going out?

My internet connection has not been working for a few days on my desktop. I keep getting these pop up boxes. I've reset the wifi and still can't get a connection. My wifi works on my phone but not my desktop.
Screen Shot 2019-10-04 at 7.42.14 PM

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Your issue is most likely not wifi related. These messages are related to incoming/outgoing server settings within the mail application. There are many settings to consider here but the easiest way to deal with this issue would be to delete the email account and re add it. Even then, sometimes the old incorrect outgoing server settings will still show up when trying to send and email and the same problem can occur.

In the first pic, the .me server is an older server. It still works but you'd be better off getting the newer iCloud based server. The best way to do this is to delete the mail account and re add, as I said earlier. We could handle this issue remotely if you'd like assistance with it at some point. You can schedule a remote session online. Unfortunately, due to there being so many potential causes to this issue, there's not one tried/true one-click fix. More info would be required.

This image is a theme.plist hack