to commonly asked questions.

screen sharing

Screen Sharing gone haywire.

Thank you for all your help!

I have a question

1. I started using ical and it is not syncing with my iphone? Should I be creating events on the calendar in mobile me instead? Just easier to do it on desktop so would like to know can I just enter it there and have it sync to mobile me and iphone? as it is not syncing at all right now. any suggestions?


MobileMe should be syncing these automatically. Having a new computer and iPhone 4, you are very likely on the most current or close to most current versions of software so that’s not it. A couple of things to consider and check:

Be sure that in MobileMe preferences you DO NOT have calendar syncing turned on.
Be sure you’ve upgraded your calendar at Log in and in the bottom left corner there would be a box saying “upgrade”. You have most likely already done this. After upgrading the calendar via the web at, quit iCal then reopen iCal and the new method should automatically appear. You’ll want to delete the old calendar in iCal and only use the calendars listed under as seen below:

Screen shot 2011-04-01 at 12.06.29 AM

If these are not listed under then you’ve not fully upgraded to Apple’s new method called CalDAV. Let me know if that helps at all. I can also take a look on Town Hall Monday evenings.
Other helpful links:
MobileMe: How to reset sync data
MobileMe: Troubleshooting upgrading to the new MobileMe Calendar

Using screen sharing to keep an eye on your child

Here’s what the Charlotte Apple Community is saying about AT&T. Take the survey yourself and share your thoughts?

Screen shot 2011-01-08 at 9.22.55 PM

My contract is up. It is the voice network that doesn't work well at my house. I need to sit on the pourch to use the phone. Data has always worked well for me.
Mon, Jan 10, 2011 11:40 PM

for you first question, you left off the option of choosing to stay with ATT. Not perfect, but it may be easier for me to stay that go through all the switching.
Mon, Jan 10, 2011 2:22 PM

Had ATT forever and have never had ANY issues until i got my iPhone 4...had the original iPhone with no issues, iPhone 3G with no issues and now occasional dropped calls with iPhone 4. Not enough to make me switch though...
Sun, Jan 9, 2011 10:09 PM

I'm with you, I'm staying. I've had great customer service from AT&T plus I've never really encountered an issue. Have I dropped calls? Sure but no more than my wife does with her Verizon Blackberry. I may switch down the road but it's really not a priority. Love the article and I agree with your assessment. I work for Apple so it's fun to read this stuff. Have a great 2011
Sun, Jan 9, 2011 8:26 PM

Hi Scotty and Happy New Year!

I have a contract with Verizon for 3 phones and have been coping for the last few months on a borrowed cell phone because my speaker broke and if I bought a new one it would automatically reset a new contract and at that time I thought if Verizon didn't get an iPhone by January I might switch to AT&T. Now my dilemma is the cost of 3 iPhones compared to being able to "buy one get one free" Droids. I need an awesome camera for close photos and the ability to e-mail them from my phone.
Any feedback is welcome!

Sun, Jan 9, 2011 7:25 PM

LOVE my iPhone, but I use it more as a mini computer than as a cell phone. We will choose the cheaper of the two that has unlimited data usage plan.

ATT has no service in the area of Huntersville in which our daughter and family live, so she cannot have an iPhone unless Verizon sells them.
Sun, Jan 9, 2011 2:50 PM

Verizon customer who can't wait to get his hands on the iPhone
Sun, Jan 9, 2011 8:18 AM

We are a Verizon Droid and EV3 family. Last thing I need is a touch tone phone! Happy New Year!
Sat, Jan 8, 2011 10:40 PM

Verizon coverage is much better in PA and at the NC and SC shore.
Sat, Jan 8, 2011 10:12 PM

The iPhone has been my worst phone ever but I don't care that much. I don't like talking on the phone so when it drops (and the odds are high that it will drop just by going down a big hill in my area) it's actually a great excuse to end the conversation. I just don't bother calling back. I like it mostly for the mindless synicability with MobileMe. As a somewhat disorganized person, the iPhone (Apple in general) really helps me not drop the ball professionally.

I will stay with AT&T for now because I have a ton of stuff bundled (tv, internet, phone, cell) and because I'm hoping that if enough people switch, AT&T will handle the smaller load better. We'll see.

I have a 3g...not 3gs. Do I go ahead and make the leap to iPhone 4 and enjoy all the improvements from what I have or do I wait a little longer for the 5? On a good day, it only freezes a few times and texting only has about a 3 second lag with each letter. On a bad day, each "pop-out" letter, while texting, freezes for about 40 seconds. I'm definitely getting increasingly impatient and irritated. WHat do you suggest?

I'll stay with AT&T. They have always been very helpful in lowering our bill too. We had some overages recently after our daughter got her iPhone, and they waived those. Their customer service is very good.

Your first question didn't give option of undecided. I've always declared that I would switch as soon as I could make my own choice of my provider. But choosing any phone and having any provider is my dream.
Sat, Jan 8, 2011 8:08 PM

I just got the Droid X Friday.....amazing phone. BUt now I am I keep it or get the iphone??? WHAT TO DO!!!
Sat, Jan 8, 2011 7:45 PM

Sat, Jan 8, 2011 7:11 PM

My husband and children have iPhones, but they drop calls so terribly in our area that I have waited for verizon to finally be able to offer it. We have awful service in our home. Not that way with verizon.
Sat, Jan 8, 2011 2:21 PM

I appreciate the fact that the iPhone is more than just a phone but it is called the i"Phone." This means the network handling the calls should be reliable and pervasive. AT&T is neither. I'll play wait and see about the Verizon version and decided if and when to switch.
Sat, Jan 8, 2011 2:00 PM

I presently have a Motorola q and have been waiting for verizon. However there seem to be quite a few new phones coming shortly, I plan to wait and see what the new ones are like. I looked at the Samsung Fascinate and it has some interest
Sat, Jan 8, 2011 11:07 AM

I'm with Verizon, but do not have a Droid. I have the Dare instead (old school). I'm placing my eggs in the iPad basket. It only costs a little more and the full data package for it is a fraction of what the data package is for a phone. I'll keep using my phone . . . for a phone.
Sat, Jan 8, 2011 10:29 AM

ATT's coverage is not as good as Verizon in the NC mountains where we spend most of our summer cooling off. I prefer Verizon not only for their coverage but also their great customer service.
Sat, Jan 8, 2011 10:25 AM

I'm calling AT&T soon and telling them I'm thinking about leaving after 16 years. (Bellsouth Mobility originally) If they don't offer me some sort of discount, I'll consider leaving after I check the plans/payments with Verizon. :-)
Sat, Jan 8, 2011 9:50 AM

I've been waiting for all this time for Verizon to add the iPhone. I'm ready for a new phone and now I have choice between the iPhone4 and the Droids.
Sat, Jan 8, 2011 9:43 AM

I've had an iPhone since day one & AT&T in Charlotte is no worse than the other carriers.
Also, on Verizon you currently can't simultaneously be on a voice call & using data.
Sat, Jan 8, 2011 9:41 AM

ATT's coverage sucks so badly, I will switch no matter what I have to do. I cuss them out on an hourly basis!
Sat, Jan 8, 2011 9:39 AM

No I-phone, but will plan to buy one and plan to use Verizon strictly because my friends say Verizon's coverage is better. J. Tuggle
Sat, Jan 8, 2011 9:36 AM

Not met one client that believes AT&T is a good company except for the fellow who just got his fee cut by $80. Does that not tell you something about their product?
Sat, Jan 8, 2011 9:27 AM

Thanks for the information, I heard it from you first!!
Sat, Jan 8, 2011 9:16 AM

My problem with ATT has been phone signal coverage not service or data - I usually do data things while in my home wi-fi environment. But eventually may switch to Verizon if most of my family (all are i-phone users) switch over and like it better.
Sat, Jan 8, 2011 9:08 AM

I'm the kid with his nose pressed upon the candy store window when it comes to the IPhone. I've been with Verizon all along -- since before the iPhone came out -- precisely because AT&T's network (especially in CLT) was so bad. With this announcement, I get what I've been longing for for a long while. But having waited this long, I'll wait for a few months more see what bugs exists that may be fixed shortly thereafter. Thanks for the great articles. The one on TV was great (too), Bill
Sat, Jan 8, 2011 8:59 AM

Verizon is the only carrier that covers an area of the NC mountains, where I have a home. So stuck with them. Have years of issues syncing blackberry to Mac. Would I have the same issues with the Droid?

Verizon is notorious for large bills due to "teenager abuse". This was 6 months of torture for me 2 years ago. Have heard from others that ATT is also guilty. Recommend unlimited texting. You can also have a "massive block" placed on teens phone that will only allow calls/text. They are unable to download anything nor receive data from vendors eliminating big bills and unwanted data costs. This was finally accomplished by a dedicated local rep working with authorized manager up the Verizon ladder. Thank goodness she had been through the same thing with her Granddaughter and had sympathy for me. Teens change phones every 6 months so be sure that they transfer the block to the new phone.
Sat, Jan 8, 2011 8:53 AM

I was a Verizon customer from before they were Verizon ... we're talking bag phone circa 1994. When given the opportunity to move to AT&T and the iPhone in 2009 I jumped at the chance. I have had LESS dropped calls with AT&T and MUCH better customer service than I EVER had with Verizon ... I'll never go back.
Sat, Jan 8, 2011 8:50 AM

My contract is up so I can switch as soon as Verizon has the I phone I have a G3 so I have been waiting to get a G4 so I would not have a contract problem. I was a Verzon coustomer and my wife and Kids still are. They have Droids but I still like my Iphone better. Now I can have both wen Verizon gets an Iphone
Sat, Jan 8, 2011 12:44 AM

I enjoyed your article about the iPhone. I'm with you, I'll stay with AT&T....for now. They've always given us good customer service and I appreciate them being willing to take on the iPhone without really knowing what they were getting into. Apple single-handedly changed what a cell phone is, and now everyone is a touchscreen wannabe, but no one was willing to take the risk along with Apple other than AT&T. I have to give them credit for that.

I think I will contact AT&T too since we have two I phones and two Blackberrys with them.  My trouble with AT&T is dropping calls and many times when I don't have any service on my phone while  Verizon customers right beside me have service.    However, three of the four members in my family signed new contracts with AT&T during the last few months and we would have to pay a lot of money to get out of the contracts.  So we may be with AT&T for a long time.

You won't believe this but.... at Providence Day School, the new cool phone to have is the Blackberry.  My 11th grade daughter decided a few months ago when her contract was up to give up her I phone and get a Blackberry.  A large number of her friends are doing the same thing.  She says she loves her new Blackberry and doesn't regret giving up her I phone.    I don't understand the attraction...

Again, thanks for the information!

Read your newsletter as I've been among the many counting the days until the Verizon iPhone came to be.  I'm already a Verizon customer so your survey wasn't applicable to me, but I will say I have an LG Ally which runs on the Android OS and though I think it's a fairly adequate substitute for he iPhone if you're a Verizon customer, it still pales in comparison to the fluidity, the speed , and ease of use of the iPhone.  The idea is there, but I still find the OS to be a bit clunky, snagging or locking at times for no reason, etc.  While I have never been AT&T customer to be in a position to compare the call quality, I've heard enough from everyone else (not to mention Consumer Reports) to scare me away from AT&T even if my contract was about to expire.  Finally, and most importantly, as a MAC user, I miss the seamless integration that I'd be getting with the iPhone with my desktop and laptop.  Yes, I have a google calendar in iCal, and I have most (not all) of my music collection on the Ally, but it's not 100% integrated with the rest of my Apple products which I think is something that Google will never be able to successfully address (nor want to) given Google's desire to steal away all Apple consumers from not only the iPhone, but now the MAC as well.

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