Answers...

to commonly asked questions.

town hall

I clicked on "here" to join town hall but nothing happened. Now what?

In-App purchases....

Yep it’s finally happened.

Apple has thrown up the white flag. So many parents have no idea what their children are doing on their phones and iPads then they get mad after their children run up $500 in-app purchases. In my opinion, in-app purchases should be turned off by default, however, we as parents give our children the passwords to the accounts anyway. Children are called children for a reason. They don’t understand how money changes hands in the world quite yet. They only know they want the next level of the zombie game or the purple outfit for the dress Justin Beiber app. And those cost money.

Apple has now offered to refund in-app purchases in some cases. You may have received the following letter:



Apple is committed to providing parents and kids with a great experience on the App Store. We
review all app content before allowing it on our store, provide a wide range of age-appropriate
content, and include parental controls in iOS to make it easy for parents to restrict or disable
access to content.

We’ve heard from some customers that it was too easy for their kids to make in-app purchases.
As a result, we’ve improved controls for parents so they can better manage their children’s
purchases, or restrict them entirely. Additionally, we are offering refunds in certain cases.

Our records show that you made some in-app purchases, and if any of these were unauthorized purchases by a minor, you might be eligible for a refund from Apple.

Please follow the steps below to submit a refund request:


Find your in-app purchase records. Check your email for iTunes receipts or use a computer to sign in to your iTunes account and view your Purchase History.


Use this link to submit your refund request to Apple.


Provide the requested information and enter “Refund for In-App Purchases made by a minor”
in the Details section.

Apple will review your request and contact you via email about your refund status. All refund requests must be submitted no later than April 15, 2015.

If you have any questions or need further assistance with your refund request, please contact Apple.

To learn more about parental controls in iOS, please see this article.

Thank you.

Apple”
“Dear iTunes account owner,

GoToMeeting requirements

Scotty,
 
 Thanks for your help last night. I need some help getting the Intimidator Video to download.  I could not pull it off; so if you have any ideas, I would appreciate it.
 
Thanks,


____________

To download that particular file, just like other files, you can right click on the file link and you should have the option to “download linked file”. If you don’t have right click enabled then you can hold down control on the keyboard and click the link.

Shy about Town Hall

From what I've read, Snow Leopard seems to disengauge screensaver modules not written in 64bit. Screensaver developers are working to get their apps up to date. Serene Screen's Marine Aquarium 2.6 is currently disabled but will be resolved with the upcoming 3.0 as well. No fish for now!
This image is a theme.plist hack