to commonly asked questions.


Calendar on iPhone dissapearing

1) Calender on iPhone goes blank even after selecting the calendars to view. It happened out of the blue.

Things to try first:

1. Force quit the app.
2. Toggle off/on calendar syncing. This can be found in settings/calendar/accounts
3. Delete the mail account associated with the calendar then re add.
4. Shut down the phone and restart the phone
5. Reset all settings: Settings/General/ scroll to the bottom to Reset/ select "reset all settings". This is the second to last thing to try as you would have to reset a few things. No data would be lost but you'd have to readjust some things like bold text, icon size, wifi network rejoin possibly.

Where did my calendars go?

My calendar didn’t transfer to my new phone. Any ideas?


The way to solve this is to compare which email accounts are hosting calendars that you use. This means we compare the settings of an old device to the new phone. Two candidates to do this are A: the old phone if it's still available. B: the computer. (If the calendars are on your iPad then that would also work)

A: if the old phone still exists, go to Settings/Passwords and Accounts. Now go through each email account and see if Mail, contacts, calendars, are turned on. Now match those settings to the new phone.

B: if you would like to compare your calendars to your computer, open Calendars then look on the left side of the calendar. Each email account that has calendars active will show here:

You can also go into System Preferences/Internet accounts and select each email account there just like you might have on your old phone. That will also list which email accounts you use to sync calendars. Note that it's ok for multiple email accounts to have calendars turned on.

Finally, go back to your new phone and check to make sure that all the same email accounts are added and that calendars are turned on for each of those same email accounts that are active (or that you actually use).

Unwanted calendar alerts

Husband and I r continuing to get calendar reminders on our phones even though we deleted the calendar that was populated with son's stuff. What should we do?
I am going to be uptown working all morning so away from my home computer but home this afternoon. Thank you for your help!

Calendars. If this is a google calendar, by default events placed in a Google calendar have a 10 minute prior alert unless you turn those off. So I wonder if that’s what you’re talking about. If so, you would go to, log into your account, go to calendar preferences, then find the 10 minute prior reminder and turn it off. If it’s more of an iCloud calendar issue then I may need to be in front of it in order to better understand what’s going on.

Can I block off time prior to my appointment on calendar?

Also is there a way to shade 30 min before an appointment to reflect driving time?

One way to block out time prior to event is to use Apple’s Travel time feature within Calendar. Set the location of an event and Apple will estimate how long it takes to get there, then block out (using the same color as the event). Not perfect but sort of a solution. This would only work if you are actually traveling somewhere to an appointment. Otherwise, you would have to make up an imaginary location in order to block the time off.


More info here: Add location and travel time to events in Calendar on Mac - Apple Support

Calendar times wrong after system preferences date/time check.

Calendar times still wrong after changing date/time prefs in system prefs.

Go to, log in.
Go to calendars within that webpage.
click the gear in the bottom left corner.
Select Advanced.
Uncheck "Time Zone Support" if checked.
Hit Save.

Next go back into Settings on the webpage and view the timezone at the top right. Make sure it is set to Eastern.
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How do I adjust the time on my computer?

How do I change the date and time on my computer? My calendar times are incorrect.

Go to system preferences (under the black apple in the top left corner of your screen)

Be sure to check the "set date and time automatically"

Your computer will now pull your time zone based on your IP address and the dates should adjust. If that does not resolve the calendar issue, there are other settings at that can affect how times are shown on your calendar but most likely, this will fix it.

Why aren't my calendars syncing?

I hope this is an easy fix - seems that every since I did all of that upgrading, when I put something on my desktop calendar, it does not go onto my phone. (If I put something on my phone, it does go onto my desktop, however.)

I just went to system preferences - and turned on iCloud Drive, but that didn’t seem to work. Not sure if I should have turned that on….

Seems like something just needs to be turned on, but I am not sure what.

Calendars can be very confusing. The main reason for this is that almost every email account service we use (gmail, iCloud, aol, exchange, yahoo, etc…) all offer their own calendar and contact syncing to go along with the email. Because of this, sometimes we end up adding events to one calendar but don't have that that calendar on a different device. So the first place to start looking when troubleshooting calendars is to figure out which calendar services you actually need. In a perfect world, one service is the best way to go. For most people this is either iCloud or Gmail's calendar system.

1. On your Mac, open system preferences/internet accounts. Select each account and see if calendars is checked. You will return to this area eventually and uncheck the services you don't want in the end.
2. Open Calendar on your mac and go to preferences, check which is your default calendar. This can be the issue as well. You may be adding an event automatically to the wrong calendar.
3. On your phone, go to the Calendar app, select Calendars at the bottom of the screen and see if you have the same accounts active on your phone as you saw on your computer.
4. Decide if you can eliminate some of these calendars but be aware that if you turn off, say your gmail calendar, then any events on that calendar will go away. So you may have to move those events from one calendar to a different one before you turn that calendar off.

These are good starting points to check. It's rare that calendar and contact issues are technical problems like software issues. It's much more common that we just don't have things set the way we'd like.
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