to commonly asked questions.


Network is blocking shopify secure connection

Hoping you can set me straight. I’m getting this annoying message - loop- on both lap top and desk top. Both browsers, Firefox and Safari. Is this any easy fix?


This looks less to be the fault of your browser/computer and more the fault of the network connection/wifi router you’re currently on.

I bet if you were to take this computer to a different location ie: coffee shop, different office, you’d be able to connect. If that’s the case then we need to look at the router at your current location and tell it to calm down and allow certain services to pass through. Especially if it’s happening on more than one browser. It’s the network’s fault.

Not a simple click remotely. Most likely in person session, but first, if you’re on a laptop, take it to a different wifi network and try to connect then let me know.

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