to commonly asked questions.

February 2022

I can't find my archived email. Where is it?

1. You may not have “archiving” enabled.

Go to first and login to that account on the web. Then go to settings. Under settings I believe it’s under forwarding and IMAP. You might find a checkbox to archive.

2. You could possibly have archive turned on but not showing in your IMAP settings.

Again, at you can check which folders you’d like to show in your email client. For example, you can hide “important” or “sent” from being seen in your mail client.

Also not a bad idea that if you’re using Outlook, to set up your mail account in apple’s mail program also. No harm in having it in both. If the archive feature is turned on, it will list on the left side of that screen.

. Ok, so if you have archiving enabled on an email account it would appear on the left column as seen here:

Screen Shot 2022-02-08 at 7.10.34 AM

Notice that each email account has it’s own archive folder. In the example above, aol, iCloud, then my business account.
If you don’t see that and it’s a gmail account, go to settings and check this setting:

Screen Shot 2022-02-08 at 7.14.11 AM

You’ll need to make sure you are pointing archive mail to be stored in the archive mailbox. If “archive” is not a choice in that dropdown then we will have to head back to to make some adjustments.
This image is a theme.plist hack