December 2024
Easy TV viewing for elderly
05/12/24 Filed in: Accessibility
I am trying to use the external backup disk (WD my passport), and I keep getting the message “Backup Disk not available”.
Any ideas? It doesn’t seem to recognize it, whereas it used to give that message once and then it would work when I hit “backup now” a second time.
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My thoughts on Time Machine backup drives. As soon as a backup drive starts giving any problems at all, it’s time to replace it. Compounded by the fact, I dislike western digital drives. My goto that has been overall very reliable with so many people over the years is Seagate. I’ll place a link below.
If you would like to give the WD drive a little more chance however (and save some money for a bit) you could always wipe the drive, reformat it, then start the Time Machine backups over again. I don’t like this option because you then lose the history of your backups that exist on that drive.
There are other support files that could be deleted in order to get the drive to behave properly but honestly, I like using the analogy that a backup drive is like a scuba tank. If it’s leaking, don’t dive with it, don’t repair it, get a new one. Same could be said about fire extinguishers. You need them to work without question.
https://amzn.to/3W102dK
Any ideas? It doesn’t seem to recognize it, whereas it used to give that message once and then it would work when I hit “backup now” a second time.
____________
My thoughts on Time Machine backup drives. As soon as a backup drive starts giving any problems at all, it’s time to replace it. Compounded by the fact, I dislike western digital drives. My goto that has been overall very reliable with so many people over the years is Seagate. I’ll place a link below.
If you would like to give the WD drive a little more chance however (and save some money for a bit) you could always wipe the drive, reformat it, then start the Time Machine backups over again. I don’t like this option because you then lose the history of your backups that exist on that drive.
There are other support files that could be deleted in order to get the drive to behave properly but honestly, I like using the analogy that a backup drive is like a scuba tank. If it’s leaking, don’t dive with it, don’t repair it, get a new one. Same could be said about fire extinguishers. You need them to work without question.
https://amzn.to/3W102dK
iPhone rings once then goes to voicemail
05/12/24 Filed in: ATT/Verizon
Hi Scotty wife's phone is ringing once then going to voice mail, we checked settings, focus etc. we then backed up icloud and then wiped phone and reinstalled still doing same thing, any ideas?
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There is no setting on the iPhone to determine how many rings before it goes to voicemail. Good troubleshooting steps on your part but I think you might be better served calling your provider ATT/Verizon etc… and having them adjust the time out time. You might even ask them to just adjust it then call back later and have them adjust it again.
My guess is that it's somehow gotten set at the provider level to move to voicemail sooner than you'd like. I don't think the phone has any control over this. A simple test would be to make a FaceTime call to the phone. While FaceTime is not involved in voicemail, see if it rings more than once. If so, that puts even more evidence into the fact that it's probably the carrier's fault.
___________
There is no setting on the iPhone to determine how many rings before it goes to voicemail. Good troubleshooting steps on your part but I think you might be better served calling your provider ATT/Verizon etc… and having them adjust the time out time. You might even ask them to just adjust it then call back later and have them adjust it again.
My guess is that it's somehow gotten set at the provider level to move to voicemail sooner than you'd like. I don't think the phone has any control over this. A simple test would be to make a FaceTime call to the phone. While FaceTime is not involved in voicemail, see if it rings more than once. If so, that puts even more evidence into the fact that it's probably the carrier's fault.
Why am I being charged twice for Adobe?
04/12/24 Filed in: Adobe
I'm being charged twice for Adobe. What can I do?
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Most likely you're paying for adobe products under two different accounts. (Email addresses). Both of those accounts could even be using the same credit card. Go directly to adobe.com, log in and adjust the first account accordingly. The hard part will be discovering what the second account is. These will not be related to each other so there won't be any evidence of one account associated to the other.
Adobe Creative Cloud is the doorway application that allows you to manage your subscription as well. It also assists in updating and downloading applications included in your subscription. You may already have Creative cloud running on your computer. If you do, you would see a small infinity looking symbol in the menu bar on the right side of your screen. You can click that to get more info as well.
Lastly, if you still haven't found which two accounts are associated to the charges, then let me know how you are seeing the charges. Email? Bank statement? That would provide the next clue.
___________
Most likely you're paying for adobe products under two different accounts. (Email addresses). Both of those accounts could even be using the same credit card. Go directly to adobe.com, log in and adjust the first account accordingly. The hard part will be discovering what the second account is. These will not be related to each other so there won't be any evidence of one account associated to the other.
Adobe Creative Cloud is the doorway application that allows you to manage your subscription as well. It also assists in updating and downloading applications included in your subscription. You may already have Creative cloud running on your computer. If you do, you would see a small infinity looking symbol in the menu bar on the right side of your screen. You can click that to get more info as well.
Lastly, if you still haven't found which two accounts are associated to the charges, then let me know how you are seeing the charges. Email? Bank statement? That would provide the next clue.
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