iPhone rings once then goes to voicemail
05/12/24 Filed in: ATT/Verizon
Hi Scotty wife's phone is ringing once then going to voice mail, we checked settings, focus etc. we then backed up icloud and then wiped phone and reinstalled still doing same thing, any ideas?
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There is no setting on the iPhone to determine how many rings before it goes to voicemail. Good troubleshooting steps on your part but I think you might be better served calling your provider ATT/Verizon etc… and having them adjust the time out time. You might even ask them to just adjust it then call back later and have them adjust it again.
My guess is that it's somehow gotten set at the provider level to move to voicemail sooner than you'd like. I don't think the phone has any control over this. A simple test would be to make a FaceTime call to the phone. While FaceTime is not involved in voicemail, see if it rings more than once. If so, that puts even more evidence into the fact that it's probably the carrier's fault.
___________
There is no setting on the iPhone to determine how many rings before it goes to voicemail. Good troubleshooting steps on your part but I think you might be better served calling your provider ATT/Verizon etc… and having them adjust the time out time. You might even ask them to just adjust it then call back later and have them adjust it again.
My guess is that it's somehow gotten set at the provider level to move to voicemail sooner than you'd like. I don't think the phone has any control over this. A simple test would be to make a FaceTime call to the phone. While FaceTime is not involved in voicemail, see if it rings more than once. If so, that puts even more evidence into the fact that it's probably the carrier's fault.
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