Answers...

to commonly asked questions.

Mac app store

Can I still download Catalina?

Can I still get Catalina? I can't find it on the App Store.
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Yes. Apple has a stupid policy of removing public access to old versions of the operating system when they release a new one. This is ridiculous as there are many reasons people could still use a link to old versions. Say you have a computer that is too old to update to the latest version but you can't find its last supported OS. Even using recovery mode, that only takes you back to the OS the computer shipped with then you're just back to the same situation. Bad choice by Apple. Good news though. They've not taken old OS access down completely, only removed it from public view unless you know where to look. Here's a direct link to Catalina, still available (for now) in the Mac App Store. It's free.

https://apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

Can I go from 10.6 to 10.8?

My outlook keeps crashing now that all the gmail is feeding into it.  I am using mail now but would like all of my folders and the info info to transfer.  any way I can do that?
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Depending on where the outlook folders currently live, there are different ways to move the folders over to Apple's Mail app.  If the folders are living in an IMAP based email like Gmail or me.com then they are most likely already there, only hidden from sight.  If the mail folders where saved locally on the computer then it's a little more tedious to move the content.  Either way, I would be happy to organize it for you.  Just schedule when you are ready or meet me on Mondays during my town hall help session at 7pm.  www.sellsconsulting.com/townhall

Can I upgrade to Lion from Leopard?

Scott, odd thing with my iMAC Word program. the arrows on the keyboard go to far flung places and don't follow the manual directions i give...have any suggestions?
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I have to say I’m baffled by this discription. Why don’t you join us on the next Monday night town hall and let’s take a look and see if we can come up with reason for this behavior.
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