to commonly asked questions.

My child is ignoring our limits

I have lost contact with my daughter’s screen time. It has not refreshed since Monday. On another front, my daughter tells me that she can ignore time limits by hitting a switch that says ignore time limit. What’s up?

Regarding ignoring time limits:

Depending on the age of the child and if the screentime settings are part of a family the parental controls have different limitations. It sounds like your child's screen time may be considered an adult account (anyone over 13 is an adult in Apple's eyes) and with an adult screentime, the adult can simply ignore the limits by entering in a separate screen time passcode or even not have a passcode. So in your case, you will want to change the screen time pass code on your child's device to a different 4 digit number. Keep in mind, this is different from the phone's passcode to unlock the screen.

Regarding the contact for screen time from your device. This could be related. It is possible that if the child knows the 4 digit code, then they can simply disable the settings. I suggest you put your hands on the device and revisit the settings.

I do not recall the details of your child's device, her age, or if you are managing her device within your family settings.
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