to commonly asked questions.

The Verizon guy used his AppleID on my phone

My iTunes and my App Store on two different accounts and I don’t really remember the password for them. When I bought my iPhone 11 from Verizon the guy just let me sign into his App Store and download the apps that I needed. But I do kind a need to download a couple more apps now and probably need to have it Set up more conveniently for use in the future.

The larger issue here is that now you have apps on your phone that are associated to a person at the Verizon store. Once we get your ID squared away I strongly suggest we delete those apps and redownload them again under your own ID.
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