Answers...

to commonly asked questions.

The Verizon guy used his AppleID on my phone

My iTunes and my App Store on two different accounts and I don’t really remember the password for them. When I bought my iPhone 11 from Verizon the guy just let me sign into his App Store and download the apps that I needed. But I do kind a need to download a couple more apps now and probably need to have it Set up more conveniently for use in the future.
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The larger issue here is that now you have apps on your phone that are associated to a person at the Verizon store. Once we get your ID squared away I strongly suggest we delete those apps and redownload them again under your own ID.
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