to commonly asked questions.

VMware stopped working after Mountain Lion

Hi Scotty,

Son’s contacts disappeared off his phone after we changed Husband to Icloud.  We have a backup on husband machine that you created but I don't know how to get them to son’s phone.

Also, son is now receiving Tony's texts on his phone.  Husband is not receiving any of son texts.

son is set up on Icloud as
******** Apple ID.

Let me know if there is something I can check or turn off.  If you will need to come out, I'll have to determine when son can be here.


Lots to consider here.
Sounds like son's iphone was logged into husband's account on his phone.  This is why I made a backup.  There is a backup of tony's contacts prior to us doing anything so anything he lost is retrievable. Just will take some work to get the contacts where they need to be.  I usually backup the address book in two forms.  The .abbu file which is the entire database, and a vcard containing all the cards combined in one file.  This is the same thing basically however, with the vcard you can choose to upload it by logging in to son’s account at then selecting to upload/import the vcard within the address book on  That will re-add those contacts back to the son's icloud account therefore putting them back onto his phone also.  

Now concerning the text messages, on the phone, you can go to the settings/messages and be sure to remove the other email address.  Check both phones in the settings/messages area.  If running Mountain Lion, you may also want to check the new Messages application's preferences to be sure those email addresses are not there as well.  
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