to commonly asked questions.

Why is my wifi network having problems?

These are the routers we have I can’t remember when you put them in . Please let me know if we should be doing something different - should we be getting a higher speed even when it works it is slow .


Ok. Several things to discuss here.

1. As of 2020, the Apple routers are obsolete. They had a very good run but the technology just doesn't keep up with modern internet speeds that you may be getting into your home. Full disclosure: I still use them myself but I couldn't recommend anyone purchase one at this point. You may be getting over 100mbps into your home but some of the Airport products may be bottlenecking that. Most people are upgrading away from the Airport networks at this point. I love the routers but the time has come to admit they need to be taken out back and sent to router heaven.

2. The device in the second picture is a "Netgear" extender. I NEVER recommend a wifi network have two different manufacturers of devices. So that definitely wasn't me. In other words, you shouldn't extend a netgear system with a linksys. Don't mix a Belkin with an Apple router. Don't extend a Linksys system with a Belkin, and so on…. I definitely would not have added that extender to your network. Now not all wifi people feel this way about mixing brands but based on my personal experience, it's the number 1 cause of network issues. Mixing wifi router/extender brands is the top sin when it comes to wifi networking.

3. It is possible that one of your Apple routers has failed also. They don't last forever. You might be able to check the status by using the Airport Utility which you can either download as an app or search for on your Mac. That may provide clues. But the first thing I would do is unplug that netgear extender. Hopefully it's not one of those that sends internet signal through the electrical outlets of your house. Those things are terrible. If it is, there would be a very similar looking unit connected to your main router in a closet somewhere that is connected via an ethernet cable. After getting rid of the nether extender, you could try totally reseting the network by pressing the small reset button on each Apple router then rebuilding the network with Airport Utility.

4. As for new wifi network recommendations, there are two major games in town these days: 1. The Orbi System by Netgear. 2. The Velop system by Linksys. I prefer the Orbi. I've been putting many Orbi wifi networks into homes over the past 2 years or so and they seem to be doing a great job. Each system has it's little quirks and neither is as user friendly as the Apple routers were but as I said, time to upgrade.
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