to commonly asked questions.

How do I get admin rights to a computer?

Hi I have been on the phone with apple and apparently I’m not the ‘admin’ for Sara Frances computer and do not know who is SF said she set the computer up herself- do you know? Cannot connect her to the new printer because of this

On every Mac, to find out what users have been created, including what user has admin rights, (admin rights are needed to do things like add or remove software or printers) you can go to System Preferences then find "Users and Groups".

There you'll see on the left column what users are listed and which user(s) have admin rights. You can add new users and give the new users admin rights, log into the newly created user and take away admin rights from the original user. However, to do that, you'll need the password to the original admin. If your child set the computer up, they would have been asked to create an admin password at the very beginning of the process.
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