to commonly asked questions.

Bing has taken over my computer!


Our home network is not working. Please help!  I have reset the router about every hour since last night and it keeps going out. 

A network going down could be caused by many issues.  If you are resetting the black time warner box, then it is most likely the fault of that time warner box itself and not the apple routers.  The apple airport extreme and expresses are much more reliable than the time warner boxes in my experience.  If however, you are unplugging the white router (apple) and functionality is returning without having power cycled the time warner modem/router then maybe we need to take a look at that.  Most likely, it’s the time warner modem/router.  But nonetheless, I would be happy to come over and address the issue as best I can at no charge if you’d like.  
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