to commonly asked questions.

Should I install my own RAM?

We have 2 MacBook’s, one purchased in 12/13 and the other in 8/14. My daughter is in college and uses the one from 8/14. Her Microsoft office has been freezing and running very slow, so she took it into the Genius Bar and they suggested that she upgrade to the most current OS and upgrade her RAM from 4GB to 8GB. She has upgraded her OS, but i am having a hard time determining what kind of RAM to get. Do I go to Crucial to order or somewhere else? What exactly do i need? Should I upgrade to more than 8GB? My understanding is that Apple will not allow their technicians to perform this, but it is fairly simple to do. Can you do it out should I just try? Thanks in advance for your thoughts.

More ram is always a good thing. Not sure it will help Office to be honest but it won't hurt. 8 gigs is plenty for those age machines. Just don't have several applications open at once and you're probably fine. In other words: Quit applications when you're not using them. Crucial is good ram and they have a
system scanner you can download that will survey your machine model and point you right to the exact ram you need. There are many youtube tutorials on how to install ram in your model computer. Depending on the exact model, some MacBooks have a tri-screw head instead of the traditional phillips 4. If that's the case with your machine, you can tell by looking at the bottom case under the computer. If so, you would need to buy a small tool kit. Just depends on the model. Crucial may even include the correct screw driver.
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