to commonly asked questions.

I think I have a virus

Don't know what is wrong? My computer is telling me I have a virus.

You don't have a virus. It's an ad on your browser. Like Safari or Chrome or Firefox. The ad is trying to scare you into calling the phone number. Don't call the number. Here's what to do:

Quit or Force quit your browser (Safari most likely)
Hold down the shift key and start your browser back up again.

Problem should be gone.

The ad may reappear another day but it's living on a website. You went to a website that that terrible scary ad was hiding. Just don't go back to that site again. If you do, simply follow the instructions above and you'll be back on your way in no time.
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