Answers...

to commonly asked questions.

Why aren't my pictures syncing?

either from user error or this computer, my pictures have not downloaded from phone to computer. They have downloaded to iPad but not to the MacBook pro. There are 12,000 on the Photos now. Is that too many? Also at the bottom of the screen it says wait to download tonight/pause and resume. I think I have left the program open by not shutting it down, but perhaps that is not right. ___________

A couple things to consider:

1. Keep your MacBook plugged up and Photos open. The photos syncing/downloading will not happen unless plugged into power.
2. If the message at the bottom says "resume" that means it is paused. It could have been paused due to MacBook being unplugged then didn't start back auto downloading.
3. Do a complete restart of your computer then open Photos back up, scroll down to the bottom once again, then wait a few minutes to see if the process starts back.


12,000 pics is not at all too many. Photos can handle hundreds of thousands of pics before it starts to struggle.
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