to commonly asked questions.

How to I get my purchased music back?

Scotty, an associate asked me email you regarding a problem I'm having.  I can't bring up the checking account.
It is in Quicken and named (file name removed).  All the other accounts will come up and I can work in them.
Associate said to tell you that the program is on iMac and the Financial file is on the server.  
The last time I was able to access it was on Thursday, Feb. 27th and it kicked me out and I haven't been able to get back in it since.



Sounds like you’ve lost your connection to your server in your office. If you open a finder window, the left hand column should show available computers that your computer can connect to. It will look something like this:

Screen Shot 2014-03-06 at 4.31.37 PM

Now select to “Connect As” and you may be prompted to input the admin name and password of the server (not your own computer) Be sure to check the box to remember the password in the future so you don’t have to enter it each time.
Screen Shot 2014-03-06 at 4.31.53 PM

If you see the server listed in the left hand column, select it and it should re-mount onto your computer. You should now be able to get access to all the files hosted on the server once again including your quicken file. Of course, all this is assuming that it’s just the connection between your own computer and the server. Other questions that would be helpful are as follow:

  • Can other people in the office get to the server files?
  • Has the quicken file been moved to a different location?
  • Is your own computer still on your own network?
  • Is the server on?

This image is a theme.plist hack