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12/08/09 Filed in: general troubleshooting
Hi Scotty,
I got your card from the Apple store and had written you before about my daughter's macbook pro she got a year ago. We had it repaired once for 900 dollars- apple said she dropped it and broke it and warranty was void. We tried to tell them she did not but they would not believe us. We made the repairs and now numerous other problems have come up and she will need a new one. We looked at them today and noticed the new ones are all one seamless housing and the screens are better. Some of my daughters other friends have also had problems with buckeling and disc drives. Questions for you- should we invest in a new one (is it better),
should we try to sell the old one, or repair things on it and try to use it as a backup? Thank you.
_______
I'm sorry to hear of your trouble with the computer. As far as upgrading to a new computer goes...there are a few things to consider. The speed of the newest macbook pros is not so much greater that they would compel me to purchase a new computer if I have one from only last year. The unibody enclosure is much more solid than the older aluminum style cases and do not dent nearly as easily. However, when it comes to hard drives, every hard drive dies. They are a technology based on moving parts and are very prone to failure. Since I'm not sure what problems now exist on your current macbook pro, I can't really advise whether it would be a good idea to purchase a new one or solve the problems on your current machine. Problems fall into one of two areas: software or hardware.
If your problems are software related then buying a new computer would not be the best way to solve the issue. Learning what caused the software problem then knowing how to avoid repeating it is the best solution. If the problem is hardware related then buying a new computer becomes more reasonable. Of course you should expect to get more life from a computer than one year.
Hope this helps.
I got your card from the Apple store and had written you before about my daughter's macbook pro she got a year ago. We had it repaired once for 900 dollars- apple said she dropped it and broke it and warranty was void. We tried to tell them she did not but they would not believe us. We made the repairs and now numerous other problems have come up and she will need a new one. We looked at them today and noticed the new ones are all one seamless housing and the screens are better. Some of my daughters other friends have also had problems with buckeling and disc drives. Questions for you- should we invest in a new one (is it better),
should we try to sell the old one, or repair things on it and try to use it as a backup? Thank you.
_______
I'm sorry to hear of your trouble with the computer. As far as upgrading to a new computer goes...there are a few things to consider. The speed of the newest macbook pros is not so much greater that they would compel me to purchase a new computer if I have one from only last year. The unibody enclosure is much more solid than the older aluminum style cases and do not dent nearly as easily. However, when it comes to hard drives, every hard drive dies. They are a technology based on moving parts and are very prone to failure. Since I'm not sure what problems now exist on your current macbook pro, I can't really advise whether it would be a good idea to purchase a new one or solve the problems on your current machine. Problems fall into one of two areas: software or hardware.
If your problems are software related then buying a new computer would not be the best way to solve the issue. Learning what caused the software problem then knowing how to avoid repeating it is the best solution. If the problem is hardware related then buying a new computer becomes more reasonable. Of course you should expect to get more life from a computer than one year.
Hope this helps.
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