to commonly asked questions.

Trackpad not responding

You have worked on my MacBook Pro before. I’m am touching the finger/ mouse pad and it is not making the arrow move any. Like they are not working together. I keep clicking on the pad and the arrow is just sitting there not responding. 😩
What should I do?


First thing to try is plugging up a wired mouse. Would you happen to have an old USB wired mouse? That would rule out whether it was the trackpad or a larger computer wide problem.

Another thing that would be good to know is, is the keyboard working at all? You can hit command+space at the same time to bring up a search window. If that command doesn’t work, then the issue is most likely not related specifically to the trackpad. The trackpad would only be a symptom.

First thing we want to do is decide, is it a hardware or software problem. Let me know the answer to those two questions first.
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