to commonly asked questions.

USB power consumption


The minister we support in another country, has an issue with his laptop. The power receptacle, where you plug the cord into, has been damaged.
How can he go about fixing? Can we order a part, or parts here in the US, for him to do himself? Or is this something that he needs to take to an apple store?
The deal is that apple stores are only in the larger cities.


Sounds like you have the following choices:

A: Have him ship it back to you here in the USA and you take it the local Apple Store or do the repair yourself.
B: If it’s under AppleCare, contact AppleCare and see if they can service the country he is in. They may be willing to ship him a box for him to ship the computer to their closest repair facility.
C: He does the repair himself.

Let’s explore choice C. If there is actual viewable physical damage to the magnetic connector then there’s a good chance he can do the repair rather simply by changing out what’s called the “DC in Board”. Depending on the exact make/model of mac he has, the repair can range from simple to difficult.

Typical DC in Boards
Screen Shot 2014-01-20 at 7.44.52 PM922-7368

The DC in board is usually only two screws and attaches directly to the logic board. You can usually find the part for around $60 on eBay then use to find the take apart for the exact model of his macbook.

If there are other symptoms other than physical damage to the part, the repair could be more extensive. Not charging can equate to bad battery, bad logic board, bad DC in board, bad cable, and the list goes on. But if you are saying the magnetic connector is physically damaged then try swapping out the DC in Board. If the unit is under AppleCare however, I encourage you to have Apple do it. However, the physical damage may not be covered. Good luck.

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