Answers...

to commonly asked questions.

Why can't I open attachments in my mail?

I can't open these attachments…




So based on the Screenshot you provided, you are using Chrome to go to aol.com, logging in to your email through their website to check your mail. This could be solved by using a proper email program to handle mail. You have the Apple Mail program on your computer that you could easily set up your aol account and any other email accounts for that matter. An actual email program (as opposed to a website) will be a way better choice to handle attachments. Yes, aol.com should be able to handle attachments but to be frank, aol is terrible. Nothing works there. You could try right clicking the attachment and possibly you’d have the option to download within the right click menu but the real answer is: use a different interface to check your mail. Long story short: instead of going to the website www.aol.com to check your mail, set your mail up in the Apple Mail app. To do this, you’d open system preferences, go to Internet accounts, choose AOL, add the account. Then look in your applications folder, find Mail, launch it, and problem should be solved.
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