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Slow backup process on Time Capsule

Hi Scotty,

 It's been a while since I'v needed you,
but I need your help now. Road Runner tells me my mailbox is nearly full,
and i don't know how to empty it.  I tried their live chat support, but it
just didn't work for me. Would you be able to come over at your convenience?

__________


This should be a simple fix. A couple of things to consider. Using RR as your primary email means that you don’t really have much server space for your email to sit so RR would prefer you remove it from their server from time to time. If I’m correct I believe they only provide 100 megs which is really not very much by today’s standards. Gmail’s free email service offers 7000 megs. Yes, 7000. You can sign up at www.gmail.com if you are interested. But anyway...here are a few things we can do to help the situation.

1. Log on to http://webmail.carolina.rr.com in your account and select email then delete it from there. You may then want to empty the trash as well.

2. Go to your own mail program (the stamp) on your mac and go to the preferences (should be under “Mail” in the menu bar -upper left hand corner) After you select the preferences, next choose your POP account on the left hand side. Be sure to select “remove a copy from the server after retrieving a message” and select “immeadiately”.


What that will do will be to tell RR that it’s ok to remove a copy after your email program (the stamp) has gotten its copy.

Hope that helps.
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