Answers...

to commonly asked questions.

BlackBerry Storm and Missing Sync

So you’re not getting your email and you think it may be getting marked as spam.

Apple’s mail application has great junk mail filtering. (maybe too good at times). There are basically three levels to this.

1. Mark it as junk (brown by default) and leave it in the in box.
2. Mark it as junk and move it to the junk mail box (junk mail box is only visible if junk mail filtering is activated.)
3. perform custom actions such as moving it to another folder, deleting it immediately etc...

Junk mail is not on by default so I doubt the emails being sent to you are being caught as spam. One other thing to consider is that if the email you’re not getting is through a POP email account (as opposed to an IMAP account) then there is a more logical answer.

POP email can be removed from the server by any computer that has an email client with your email address in it. In other words, if you have a windows machine or other mac checking the same email account, then there’s a good chance that it is set to remove it from the server before your mac has a chance to read it. POP email is old school. I would bet that’s what’s happening here.

But FYI: to check your junk mail folder just click on the junk mailbox in apple’s mail.

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