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Scotty,
I have 2 different WD Passport external hard drives that I cannot get my computers (desktop and laptop) to recognize. I have used these external hard drives for a while in the past to store files; except now all of a sudden they are not picked up by my computers.
Any solutions?
Thanks,
___________
As I always say...every hard drive dies. But not two at the same time. There must be another explanation. I would suggest fist try connecting them to other Macs to see if that may work. If they don’t then the drives are the problem. If they do connect then we go back to the other computer. Once you connect them to the other computer, open a program called “disk utility” in the utilities folder inside the applications folder. You can also spotlight search for it. Disk Utility should give you the option to manually mount the drives if they are anywhere close to available. Give that a try.
I have 2 different WD Passport external hard drives that I cannot get my computers (desktop and laptop) to recognize. I have used these external hard drives for a while in the past to store files; except now all of a sudden they are not picked up by my computers.
Any solutions?
Thanks,
___________
As I always say...every hard drive dies. But not two at the same time. There must be another explanation. I would suggest fist try connecting them to other Macs to see if that may work. If they don’t then the drives are the problem. If they do connect then we go back to the other computer. Once you connect them to the other computer, open a program called “disk utility” in the utilities folder inside the applications folder. You can also spotlight search for it. Disk Utility should give you the option to manually mount the drives if they are anywhere close to available. Give that a try.
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