Answers...

to commonly asked questions.

Why won't chrome work on my kid's laptops?

I have a questions regarding the software overlay on our Wifi. I purchased two Mac Airbooks for my kids and their Chrome browser does not work when they are on our wifi network. It works on other wifi networks.

My wife and I are both using Chrome on our devices, one being a Mac and other a Lenovo.

Apple Care Support could not resolve the problem for us. T

Both kids use Chrome for their online schooling.

Could this be related to the software you added for us on the wifi?
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Very odd that chrome wouldn't work but Safari would on the MacBooks. This would doubltly be related to the actual wifi router. Either the entire computer is allowed to join and access the network or it's not. The routers don't check for the type of browser being used. Which leads me to think the issue is somehow onboard each of the MacBooks. It is very possible this could be solved remotely so feel free to schedule a session if you need. I could zoom into and control each of the MacBooks to try to resolve the issue. But I'd first need to know 100% that you see that SAFARI is working on the MacBook just fine but CHROME is not. If that is true, then we can proceed from there. If SAFARI is not working, then that leads us down a different path. Let me know the answer to that first question.
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