to commonly asked questions.

Why can't I open this excel file?

S- I am trying to open a doc I sent last year and essentially add in some new numbers and then send - a personal financial statement. I cannot even open the doc I sent to make the changes??  Help.



Try first dragging it out of outlook onto your desktop. There's also the ability in Outlook for you to save it to the desktop or other folder. If that doesn't work, you can forward the document to me or your wife, and let either of us try to open the document. That way, we could probably re-save it then send it back to you.

There's also the possibility that the document is just corrupt. As we may have discussed, that version of Excel is dated at this point. That's probably not why you're experiencing this problem with this specific document but just a reminder that updating to macOS Catalina will kill that version of Excel.
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