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My phone won't recognize my face

10/07/19 Filed in: facial recognition | iphone | security
My phone no longer has my recognition feature
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I think you are referring to Facial recognition. It's possible when we were attempting to reset the battery life on your phone, facial recognition was also reset. To reimplement facial recognition,, on the phone do the following:

  • Go to Settings: Face ID & Passcode.
  • (You may be asked to put in your phone's number passcode.)
  • Choose "Reset Face ID"
  • If that is not available you may see iPhone Unlock unselected. Turning that back on will trigger you to input your facial scan again.
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