GoToMeeting on iPad is good.
25/07/11 Filed in: iPad
HI Scotty,
After we bought the new desktop months ago, you came over to get it set up and the data transferred. That's all fine and dandy but the computer keeps shutting itself down. I've checked the settings and it shouldn't power off, only go to sleep after a few minutes. The back of the monitor gets very hot, could it be overheating? I have to hold the power button in for quite a while, then release it, then press it once more for it to come back on ... very frustrating for a new computer.
Is this something I should schedule an appointment at the genius bar and haul it back in since it's still under warranty? If you think you could figure it out, we'd rather you come out.
Hope your summer is going well. Thanks,
___________
This is definitely something to be concerned over. Why don’t we do this… there are a couple of very simple things I can do with you during Town Hall on Mondays and we can try to resolve it during the online meeting. If it’s a software issue we should be able to handle it quickly.
You may want to install stat menu monitor to watch the temperature of the computer. There are two versions of this software. Version 3 is a paid version but version 2 is still free. Download it here. it will place monitoring data in your menu bar including temperature. Normal iMac temperatures can be in the 150 degree range so anything above that can start to raise concerns.
Another thing to consider is good ventilation where you’ve placed your computer. If it’s in a nook surrounded by wood or something where no air can circulate then that can be a problem as well.
If it’s hardware then a trip to the G. Bar will be in your future. But let’s try the trouble shooting step first. www.sellsconsulting.com/townhall Monday’s at 8pm.
After we bought the new desktop months ago, you came over to get it set up and the data transferred. That's all fine and dandy but the computer keeps shutting itself down. I've checked the settings and it shouldn't power off, only go to sleep after a few minutes. The back of the monitor gets very hot, could it be overheating? I have to hold the power button in for quite a while, then release it, then press it once more for it to come back on ... very frustrating for a new computer.
Is this something I should schedule an appointment at the genius bar and haul it back in since it's still under warranty? If you think you could figure it out, we'd rather you come out.
Hope your summer is going well. Thanks,
___________
This is definitely something to be concerned over. Why don’t we do this… there are a couple of very simple things I can do with you during Town Hall on Mondays and we can try to resolve it during the online meeting. If it’s a software issue we should be able to handle it quickly.
You may want to install stat menu monitor to watch the temperature of the computer. There are two versions of this software. Version 3 is a paid version but version 2 is still free. Download it here. it will place monitoring data in your menu bar including temperature. Normal iMac temperatures can be in the 150 degree range so anything above that can start to raise concerns.
Another thing to consider is good ventilation where you’ve placed your computer. If it’s in a nook surrounded by wood or something where no air can circulate then that can be a problem as well.
If it’s hardware then a trip to the G. Bar will be in your future. But let’s try the trouble shooting step first. www.sellsconsulting.com/townhall Monday’s at 8pm.
Sells Consulting email