Answers...

to commonly asked questions.

Why won't my iPhone show up on my computer?

Quick question (I hope) Why when I connect my phone to our iMac
it immediately shows up in
Apple Music but wife's iPhone 10 won’t
show up-anywhere? I’m trying to back it up on our
iMac which I used
to do regularly and now I’m having a helluva time!
___________


You may have seen in the past when you plug up a phone, you may have been prompted with "trust device". It's possible that the second phone may have been select to "not trust" the computer. To reset the device so you'll see that prompt again, on the phone go to Settings/General/ then scroll to the bottom to the Reset area. Next, select to "Reset Location & Privacy". After that is complete, reconnect the phone to the iMac and you should be prompted to trust the computer.

Also, keep in mind that as of Catalina forward, the phone now shows in a Finder window instead of in Music like it had always been since the beginning of time. All devices are now managed in the finder window. They show up in the left column just like a hard drive. Once you select the device, you'll see a window very similar to the window seen previously in iTunes. From there, you can select various sync commands.
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