Answers...

to commonly asked questions.

Laptop won't power on

My laptop just has a black screen and won't turn on.
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1. (Obviously) Try charging it for a few hours.
2. Check the caps lock key to see if it is actually on but the screen is off. If you see the caps lock light, then the computer is powered up but the screen is dimmed.
3. Hold down the power button for about 10 seconds then release. Then try to power on as usual.
4. Reseting the SMC chip depends on the year and model. Most of the time you can do this by holding down shift+command+option on the left side and power button on the right. Usually only takes about 3 seconds of hold down. Sometimes that will trigger the computer to come back on.
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