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Scotty, Our oldest child is unable to get on the internet. It keeps saying that he is unable to connect to the server and it wants a keychain password. Yesterday, we must have put  a control on something but I'm not sure what.
How can we get past this so that he can get online/facebook? Please let me know when you get a moment.

thanks,

_______


When we changed his password, it may have affected his keychain.  Remember that I mentioned changing passwords on the mac can be problematic.  Where here is just that case.  

When prompted for his keychain password, the older password should work.  Not the new current one.  However, this will not fix the issue.  The keychain must be dealt with.  To do so, within his user, he needs to go to keychain access (spotlight search to find it).

Next he'll want to select to change the keychain password.  shown here:

After entering the old password and the new one, the keychain should get out of his way.  If this doesn’t work then the best thing to do would be to delete the offending keychain and add a new one and make the new one the default.

Keychains are a pain in the butt to normal users. Apple didn’t make it easy to work with them.


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