For some reason, I can not print from Quicken. Do you think that you can help with that remotely?
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Most likely yes however before you schedule a remote session I suggest first going to the printer manufacuters website and download the specific driver for that printer. I can’t remember exactly but I think you may be using the AirPrint driver for that printer which is fairly generic. It works in most cases but Quicken may be relying specifically on the printer driver due to the print job being more complex perhaps.

After downloading the driver and clicking to install it you can go to system preferences, delete the printer, re add it and select the alternative driver instead of AirPrint or Secure AirPrint which will be your options also. You can change the driver in settings instead of removing the printer and re adding it but I prefer just to delete it and re add. Also, you may want to restart the computer prior to re adding the printer. Sometimes the driver doesn’t show up right away.