Answers...

to commonly asked questions.

Where's the email on my iPad?

I’ve been on the lookout for an email from a teacher. Marcia told me she received a copy and showed that it was sent to me. I searched and found it - “iCloud inbox”. Yet, when I look at all my mail on my iPad for that day, I don’t see it. How can I be sent mail that I can only find by searching?
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Definitely not normal for iCloud email not to sync considering that it's IMAP. First, I'm sure you've checked that the email sent is actually the email account you have set up on your iPad. In other words, if it were sent to a gmail account for instance, but the gmail account were not set up on the phone, that could be an obvious reason.

Second, try deleting the email account then re-adding it again. (On the phone that is.)

Third: Insure that "complete Threads" is turned on in the Mail settings on your iPad under Settings/Mail

Fourth: make sure that "Push" is on and set to "automatically" within mail settings. You can toggle this off and on again to hope that it will resync with the server.

Fifth: be sure the location of the email is in the appropriate mailbox. Inbox, drafts, created mailbox, etc…. Sometimes an email can be in a different location than we expected it.

Sixth: "organize by thread" on the iPad could end up hiding an email you're looking for by placing it in line with the full conversation.

Seventh: check at icloud.com to see that the email is actually in the cloud as well.
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