Answers...

to commonly asked questions.

Can you solve wifi issues remotely?

Can you solve our wifi issues without coming into our house? We have apple routers and we don't know the passwords.
___________


Looks like I won’t be entering homes for quite some time so if the apple router issue continues to be something you’d like to resolve, we CAN most likely solve it remotely but it would require some patience on your part. It would sort of be like me throwing darts with my eyes closed. It can be done but will be a little frustrating for you. I just wanted to set those expectations ahead of time.

In regard to a password, the password to your apple router(s) would either be the same password as your old wifi network or the word “password” itself.
This image is a theme.plist hack