to commonly asked questions.

Can't open Excel document.

Scotty- I am struggling with the ability to open an excel file that I created awhile back in filling out a personal financial statement. I can open on my phone but struggling to do so on my computer. Help


Suggestion 1. Be sure to drag the attached xls document out of your mail application and on to the desktop. That will eliminate your mail app as any potential cause first. If it still doesn't open…
Suggestion 2. Try a more up to date version of Excel. A family member may have a more modern version of Office than your own computer.
Suggestion 3. You can try a Windows version of Excel instead of the Mac version.

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